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Jasmina Krkalic, RDH

Philips Heart to Hands Awards

From Refugee to Registered Dental Hygienist: An Inspirational Journey

Life’s most profound transformations often arise from the most challenging experiences. My journey to becoming a Registered Dental Hygienist (RDH) began as a refugee, an identity that shaped my perspective on resilience, empathy, and the power of healthcare in transforming lives. These experiences have not only fueled my passion for dental hygiene but also continually inspire me to serve underserved communities and advocate for equitable healthcare access.

Growing up as a refugee, I experienced firsthand the hurdles that accompany displacement: limited access to education, language barriers, and the constant struggle to adapt to new environments. Yet, these challenges also gave me a unique lens through which to view the world. I learned to appreciate diversity, understand cultural differences, and empathize deeply with those facing hardships. When I discovered dental hygiene, I realized it was a field where I could merge my skills and passion to help others while fostering meaningful human connections.

One patient interaction stands out as a testament to how impactful this journey has been. The patient, a Spanish-speaking woman from a low-income community, came into our clinic nervous and uncertain due to the language barrier. Despite not sharing a common language, we communicated through smiles, gestures, and compassion. I took the time to ensure she understood every step of the process, leveraging visual aids and simplified explanations to make her feel comfortable and empowered. Weeks later, I was humbled to discover she left a glowing review for me—in Spanish—praising my kindness and dedication. Reading her words solidified my belief in the universal language of care and the profound impact of treating every patient with dignity and respect.

Working with patients like her reminds me of my purpose. I see pieces of my own story in many of the refugees and low-income families I serve. They, too, face barriers that extend far beyond healthcare: limited resources, systemic inequities, and often, a lack of trust in institutions. Each patient interaction is a chance to not only improve their oral health but also empower them to take control of their well-being. Witnessing their gratitude, their courage, and their resilience pushes me to continually refine my skills and grow as a healthcare provider.

The work I do in underserved communities is not just about cleaning teeth or teaching proper brushing techniques; it’s about restoring confidence, preventing systemic health issues, and building relationships that transcend socioeconomic boundaries. My background as a refugee allows me to connect with patients on a deeper level, offering empathy and understanding that stems from lived experience. For me, dental hygiene is more than a profession—it’s a mission to bridge gaps in care and create a healthier, more equitable world.

Looking back, I see how far I have come—from navigating a foreign culture as a young refugee to becoming an RDH with the ability to inspire and uplift others. My story is a testament to the power of perseverance, community support, and the unshakable belief that one person can make a difference. Every patient interaction, every challenge, and every success reaffirms my commitment to this field.

The patients I serve, particularly those from low-income and refugee backgrounds, inspire me daily. Their stories of resilience and determination remind me of my own and drive me to become better—better at my craft, better at advocating for those in need, and better at being the compassionate professional they deserve. My journey as a refugee is not just my past; it is the foundation of my purpose and the source of my unwavering dedication to this work.

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